The goal of this position is to assist our client's customers with all of their service needs. That means building loyalty and trust, and creating an overall positive experience.
• Scheduling appointments
• Generating estimates
• Conducting post-repair follow-up
• Resolving customer complaints
• Excellent customer service skills
• Ability to work with little supervision
• The drive to succeed in a fast-paced, high-volume environment
Experience in the automotive industry strongly preferred.